Privacy Policy for The Queen of Clean Services
This Privacy Policy outlines how The Queen of Clean Services ("we," "our," or "us") collects, uses, discloses, and protects personal information obtained through our website and services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing our website or using our services, you consent to the practices described in this policy.
1. Information We Collect:
We may collect the following types of personal information when you interact with our website or use our services:
Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details, billing address, and payment history.
Service Information: Details about the cleaning services you request or have received from us.
Communication: Records of correspondence with us, including emails and chat messages.
Usage Data: Information about how you use our website and services, including IP addresses, browser type, device information, and usage patterns.
2. How We Use Your Information:
We may use your personal information for the following purposes:
Providing and improving our cleaning services.
Processing payments for services.
Responding to inquiries and providing customer support.
Sending promotional and marketing communications.
Analyzing website usage to enhance user experience.
Complying with legal and regulatory requirements.
3. Information Sharing:
We may share your personal information with the following parties:
Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors and email communication platforms.
Legal Compliance: We may disclose information as required by law, to protect our rights or the rights of others, or in response to legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Your Choices:
You can update or correct your personal information by contacting us.
You can opt-out of marketing communications by following the instructions in the communication or contacting us directly.
You can disable cookies in your browser settings, but this may affect your experience on our website.
5. Data Security:
We implement security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure.
6. Children's Privacy:
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.
7. Changes to the Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or other communication methods.
8. Contact Us:
If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at [contact email/phone number].
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.
Last updated: August 17th, 2023